Order & Shipping Information

General Information

All prices are listed in Australian dollars.

To perform currency conversions to give you an estimate of prices in any currency, visit xe.com/ucc

The products available for purchase on our website ship from Australia by regular mail (domestic) and by standard air mail (international orders). The shipping fees on our website do not include any applicable local customs duties, taxes, tariffs and fees that may be charged in other countries. Please refer to your local customs authority for more information on any relevant import fees that may be applied to overseas internet purchases.

EU-based customers: As of 1 July 2021, The European Union (EU) has removed the Value Added Tax (VAT) Exemption for low-value imported goods (goods with a value up to €22). As a result, all commercial imports into the EU will be subject to VAT, and there may be other associated charges applied by your local customs authorities. If your shipment from our website incurs these charges from customs, these will be at your expense.

Most web orders ship from our warehouse within 2 business days of the order.

To enquire about the status of an order, please send an email to: orders@brumbysunstate.com.au so we can follow it up. Include a copy of your order confirmation, or your full name, delivery address, the date of your order and the titles you ordered.

Returns Policy

Incorrect Products
Blue Angel Gallery Pty Ltd accepts returns of products only if you were sent the incorrect item. You must notify us of the error within 7 days of receipt of the order. A full replacement or refund will apply including any shipping costs.

Damaged Products
All items are thoroughly checked for damage prior to shipping. In the unlikely event that the product(s) is damaged or is damaged in transit, we will replace the product(s) or provide a full refund including any shipping costs upon return of the damaged product(s).